Meal Kits in Grocery
Amazon’s acquisition of Whole Foods was the major headline of the retail world this summer and even for the entire year. However, a significant sub-headline was Amazon’s entry into...
With NACS 2017 Approaching, Why Zenput and Why Now?
As we approach the 2017 NACS Show at McCormick Place in Chicago this week, there is positive news circling in the convenience store industry. Food sales are driving overall sales...
Kroger’s New Restaurant Concept Shows It Won’t Back Down
Ever since the Amazon-Whole Foods deal was announced, Kroger has been under a media and market microscope. How would the U.S.’s largest supermarket chain (by revenue) react to such...
3 Important Criteria to Cover in a Restaurant Audit
The most challenging part of auditing your restaurant chain for operational consistency isn’t the collection of data—it’s the analysis and follow-up. Operators used to spend weeks deciphering data and...
Three Brands Compete for Millennials at an Intersection
One intersection, three competing chains… it’s an increasingly common site to see, yet it always feels like a Wild West showdown. Three brooding characters meet and one declares, “This...
What Does Blockchain Have to do with Food Safety?
IBM continues to scale up its blockchain efforts, teaming up with some of the biggest names in the food industry. Participants include Walmart, Kroger, Nestlé, Unilever, Tyson Foods, Dole,...
Is Your Business Hurricane Ready? 23 Things Stores & Restaurants Must Do to Prepare
The worst hurricane season of the decade is in full force. This year’s hurricanes have left scores dead, millions homeless, and billions of dollars in damage in their wake....
Why Gas Stations are the New Quick-Service Restaurants
When it’s time to refuel, where do you go? A decade ago, you likely chose based on gas prices. Now when that light pops up, it triggers an almost...
Restaurant Operators vs. Yelp – How to Respond to Negative Reviews
“There’s no such thing as bad publicity…” except in the restaurant industry. Food safety and cleanliness concerns destroy brand value. This is not a new concept. However, operators now...
Reducing Employee Theft
“Increasing organizational accountability” is often a lauded phrase in restaurant and retail operations. The goal is to empower employees so operators don’t need to micromanage their stores – they...