How to Control Labor Costs from Eating into your Restaurant Profits
Labor costs continue to rise fast and furiously. Between higher wages, larger turn-over, and several other factors that are seemingly out of the control of QSR owner / operators,...
Pressure on Loss Prevention Continues to Increase as Shrink Remains High
Operators are increasingly focused on loss prevention, and for good reason – shrinkage continues to be a billion dollar problem in retail. Products are disappearing from shelves faster than...
Tips on How to Avoid 3 Issues That Set-Up Franchisees for Failure
The relationship between a franchisor and a franchisee is much like any other human relationship. You want to strive for a healthy, co-dependency built on open communication and mutual...
Hurricane Preparedness – Is Your Business Hurricane Ready?
Hurricane season is once again upon us. Very little is safe from the wrath of battering winds and rain. Businesses need to prepare for, and attempt to minimize, safety...
Restaurant Brands Driving Customer Loyalty through Consistency
Restaurant customer loyalty, also known as brand loyalty, can be difficult to quantify and correlate. That may be because loyalty is based on human emotion. What makes brands so...
Decentralized Decision-Making with Centralized Operations in Retail
The great paradox of decentralized decision-making in retail operations is that you still need a centralized platform to manage tasks. You can’t measure progress without tools that are capable...
How to Conduct a C-store Foodservice Safety Audit
As the convenience store foodservice channel continues to expand and evolve, retailers have an increasing responsibility to maintain impeccable food safety standards. A survey by AlixPartners revealed that foodservice (prepared...
Case Study: KFC Uses Zenput to Create a Consistent Customer Experience
Of the Top 25 restaurant chains in America, KFC stands out as the brand with the longest history. It’s also a brand that now faces aggressive competition in the chicken...
Focus on the 2018 Foodservice Trends That Are Within Reach
It’s time for convenience stores to become operationally self-aware. What changes can be made in this year to execute better at the store level? Can any of these changes...
Zenput Customer Recognized for Cleanest Restrooms
Congratulations to our customer, MAPCO, for having the cleanest restrooms in the state of Alabama! As reported by USA Today, this recognition came from GasBuddy, an app that, in...